Convey, the engagement operating system for utilities and regulated industries, today announced it has acquired Selectron, a provider of citizen engagement, field operations, inspection management and payment solutions serving utilities, state and local governments, municipalities, cooperatives and public safety organizations nationwide.

The acquisition brings together two companies with complementary strengths. Convey is the omnichannel communications and engagement operating system purpose-built for utilities and regulated industries, while Selectron provides trusted solutions for citizen engagement, electronic bill presentment and payments, inspections and field operations.

Together, the combined company offers a broader portfolio of solutions that helps utilities and state and local government organizations strengthen engagement across the entire customer and citizen journey, from proactive communications and self-service to bill presentment, processing payments, field operations, and inspections, while improving operational efficiency and delivering better service to the communities they serve.

“This acquisition is about bringing together two companies with complementary strengths to create something greater for our customers,” said Maulik Datanwala, Chief Executive Officer of Convey. “Selectron expands our capabilities with electronic bill presentment, PCI-certified payments, inspection and field workforce management, and deep expertise serving state and local government organizations. Combined with Convey’s engagement operating system and AI orchestration, we can now deliver a broader platform that helps organizations improve every stage of the customer and citizen journey.”

The combined portfolio enables organizations to:

  • Deliver intelligent, multi-channel customer and citizen communications

  • Offer electronic bill presentment, PCI-certified payment processing and collections capabilities

  • Manage inspections, permitting and field operations through mobile applications

  • Improve scheduling, inspection routing and citizen visibility throughout service requests

  • Extend engagement through AI orchestration with ConveyIQ

Selectron’s Atlas platform provides mobile inspection and field management capabilities supporting building inspections, zoning inspections and other community services. The platform enables inspectors to manage inspections in the field, record pass or fail outcomes, automate reinspection workflows, capture field activity through mobile devices, and keep citizens informed throughout the inspection process. Combined with Convey’s engagement capabilities, organizations can provide proactive notifications, status updates, and payment options that create a more connected customer experience.

The acquisition creates significant opportunities to expand both companies’ existing customer relationships. Convey customers gain access to integrated payment capabilities and field operations technology, while Selectron customers benefit from Convey’s omnichannel communications, engagement operating system and AI journey orchestration.

“Selectron has built trusted relationships with utilities and government agencies over many years by helping them better serve the people who rely on them,” said Todd Johnston, President of Selectron. “Joining Convey allows us to continue serving those customers while delivering a much broader set of engagement, communication and workflow capabilities. Just as importantly, our cultures are closely aligned around customer success, innovation, and long-term growth.”

This acquisition marks an important milestone in Convey’s continued growth and reinforces the company’s commitment to helping utilities, state and local government organizations modernize customer and citizen engagement. By bringing together complementary capabilities and industry expertise, Convey is expanding its ability to help customers solve more of their operational and engagement challenges while continuing to invest in the innovation they need for the future. Learn more at www.goconvey.com

About Convey

Convey is the engagement operating system for Utilities and regulated industries, delivering intelligent customer workflows that transform compliance into seamless, human-centered experiences. Purpose-built for complex environments, Convey enables timely, accurate, and personalized communication during critical moments, helping organizations reduce costs, mitigate compliance risk, and strengthen customer trust at scale. Convey is a portfolio company of OceanSound Partners and Energy Impact Partners. For more information, please visit goconvey.com.

About Selectron

Selectron Technologies partners with utilities and government agencies to provide customized enterprise IVR, web, text messaging, notification, payment, and mobile solutions. Selectron continues our pledge to drive efficiency, increase customer satisfaction, and provide real value through automated routine communications, a full suite of electronic payment offerings, and a focused commitment to solving the needs of the public sector.

Forward-Looking Statements

This press release contains forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be generally identified by the use of words such as “may,” “should,” “expects,” “plans,” “anticipates,” “believes,” “estimates,” “predicts,” “intends,” “will,” “continue,” or similar terminology. These statements reflect only Selectron’s and Convey’s current expectations and are not guarantees of future performance or results. These statements are subject to various risks and uncertainties that could cause actual results to differ materially from those contained in the forward-looking statements. These forward-looking statements speak only as of the date on which the statements were made. Selectron and Convey undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, except to the extent required by applicable law.

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